Secrets St. James Montego Bay has received one of the most prestigious travel awards in the world, two years in a row. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.
The highly-prestigious AAA Four Diamond Award is given to resorts that meet and uphold high standards of overall quality, range of facilities and level of services offered on property, based on rigorous AAA standards.
Years won: 2011-2018
The TripAdvisor Certificate of Excellence is awarded to qualifying accommodations listed on TripAdvisor that maintain a high overall user rating and a high volume of recent and quality reviews.
Years won: 2014, 2015, 2017
The TripAdvisor GreenLeaders program awards eco-friendly hotels that are committed to green practices.
The Condé Nast Traveler Reader's Choice Awards are chosen based on average traveler survey ratings in the following criteria: rooms, service, location, food/dining, design, activities/facilities, and value.
Year won: 2012
The RCI Gold Crown Resort® award designates resorts that have met or exceeded the highest RCI standards in an evaluation of resort facilities, amenities and services.
Years won: 2013-2015
Secrets St. James Montego Bay received this designation based on the global quality and service awards to recognize RCI all-inclusive affiliated resorts which provide an exemplary level of service, including the RCI Gold Crown Resort award, 4.0 or higher in TripAdvisor ratings, etc.
Year won: 2015
Secrets St. James Montego Bay received this award due to its high level of quality in customer service, as evaluated by RCI, one of the largest timeshare organizations in the world and a proud partner of the Unlimited Vacation Club by AMResorts.
Secrets St. James Montego Bay has achieved significant and measurable sustainability milestones and is certified as meeting the Rainforest Alliance sustainable tourism standard. Resorts that earn this certification mark support a healthy environment and the conservation of local communities and cultures.
The Travelife Gold Certification is awarded to resorts committed to sustainability through protecting culture and traditions, supporting local people and preserving the environment.
Year won: 2017
Hotels.com’s Certificate of Recognition is awarded to Resorts for gathering exceptional guest ratings and reviews from Hotels.com customers.
The Best of +VIP Access Award is given to the top hotels around the world as chosen by Expedia+ members. This award is based on a resort's high customer satisfaction scores and overall popularity with the elite Expedia+ members.
Year won: 2014
The Booking.com Award of Excellence honors resorts with above-average ratings based on the overall guest review score and a rating of 8 or higher as measured by guest satisfaction reviews.
Year won: 2015
The Expedia Insiders' Select list is an annual award recognizing the very best hotels and resorts worldwide, as judged by the experiences of Expedia customers.
Years won: 2012, 2014
Secrets St. James earned the 2014 TravelAge West WAVE Award Editor's Pick for Best Resort for Weddings in the Caribbean. The Editor's Picks are nominees for the coveted TravelAge West WAVE Awards, which are voted on by an online community of thousands of travel agents.
The MLT Vacations Quality Assurance Award recognizes select hotels in the US, Mexico, Caribbean and Europe for outstanding quality, customer service and product delivery.
Years won: 2013, 2014, 2017
Certified by Check Safety First for consistently maintaining high levels of health and safety standards in their daily operations. Secrets St. James has earned the following certifications: crisis check, eco check, food check, room check and safety check.