Awards & Certifications

Secrets Akumal Riviera Maya has received some of the most prestigious travel awards in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.

AAA Four Diamond Award

The highly-prestigious AAA Four Diamond Award is given to resorts that meet and uphold high standards of overall quality, range of facilities and level of services offered on property, based on rigorous AAA standards.

Years won: 2017-2018

Golden Apple Award

Secrets Akumal Riviera Maya received the Golden Apple Award for exceptional ratings on Apple Vacations satisfaction questionnaires completed by Apple Vacationers upon their return home. 

Year won: 2017

Noble Beach Prize Winner

Secrets Akumal Riviera Maya was awarded the Noble Beach Prize – The Bath Luxe DE Luxe by Cheap Caribbean. The selection was made by internal judges at Cheap Caribbean and by external "travel-savvy" judges.

Year won: 2016

Gold Travvy Award

Secrets Akumal Riviera Maya was awarded with one gold Travvy Award for Best Luxury Hotel/Resort, which recognizes outstanding achievement in the industry.

Year won: 2017

TripAdvisor Certificate of Excellence

Secrets Akumal Riviera Maya has received the TripAdvisor Certificate of Excellence. The award is a testament to the resort's outstanding customer experiences. 

Year won: 2017-2018

Rainforest Alliance Certified™

Secrets Akumal Riviera Maya has achieved significant and measurable sustainability milestones and is certified as meeting the Rainforest Alliance sustainable tourism standard. Resorts that earn this certification mark support a healthy environment and the conservation of local communities and cultures. 

RCI Gold Crown Resort®

The RCI Gold Crown Resort® award designates resorts that have met or exceeded the highest RCI standards in an evaluation of resort facilities, amenities and services. 

Years won: 2017, 2018

 

Travelife Gold Sustainability in tourism

Travelife Gold Certification

The Travelife Gold Certification is awarded to resorts committed to sustainability through protecting culture and traditions, supporting local people and preserving the environment.

Year won: 2017

Quality Assurance Award

Secrets Akumal Riviera Maya earned the 2018 Quality Assurance Award for outstanding service to Delta Vacations customers. The resort has demonstrated extemporary operational consistency and top-notch standards for Delta Vacations.

Year won: 2018

Customer Excellence Award

Secrets Akumal Riviera Maya has been awarded British Airways Holidays' Customer Excellence Award in recognition of consistently high Revoo score as rated by customers. 

Year won: 2017

Sunny Heart Nominee

With the nomination for the Sunny Heart 2017, the guests and travel agencies of the Thomas Cook Group have chosen Secrets Akumal Riviera Maya as one of the best Thomas Cook holiday hotels in the category of "Africa, Caribbean & Latin America"

Year won: 2017