Awards & Certifications

Secrets Capri Riviera Cancun has received some of the most prestigious travel awards in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.

AAA Four Diamond Award

The highly-prestigious AAA Four Diamond Award is given to resorts that meet and uphold high standards of overall quality, range of facilities and level of services offered on property, based on rigorous AAA standards. 

Years won: 2007-2018

Golden Apple Award

Secrets Capri Riviera Cancun received the Golden Apple Award for exceptional ratings on Apple Vacations satisfaction questionnaires completed by Apple Vacationers upon their return home.

Year won: 2017

TripAdvisor Travelers' Choice Award

The TripAdvisor Travelers' Choice Awards are given to resorts based on the quantity and quality of millions of reviews gathered from TripAdvisor travelers over a 12-month period. 

Years won: 2006, 2008

TripAdvisor Certificate of Excellence

The TripAdvisor Certificate of Excellence is awarded to qualifying accommodations listed on TripAdvisor that maintain a high overall user rating and a high volume of recent and quality reviews. 

Years won: 2011-2018

TripAdvisor Hall of Fame

Secrets Capri was inducted into the TripAdvisor Hall of Fame by receiving the TripAdvisor Certificate of Excellence Award for 5 consecutive years. The award is a testament to the resort's outstanding customer experiences.

Years won: 2015-2018

RCI Gold Crown Resort®

The RCI Gold Crown Resort® award designates resorts that have met or exceeded the highest RCI standards in an evaluation of resort facilities, amenities and services.

Years won: 2013-2016

 

RCI Premier All Inclusive Award

Secrets Capri Riviera Cancun received this designation based on the global quality and service awards to recognize RCI all-inclusive affiliated resorts which provide an exemplary level of service, including the RCI Gold Crown Resort award, 4.0 or higher in TripAdvisor ratings, etc.

Years won: 2015-2016

Rainforest Alliance Certified™

Secrets Capri Riviera Cancun has achieved significant and measurable sustainability milestones and is certified as meeting the Rainforest Alliance sustainable tourism standard. Resorts that earn this certification mark support a healthy environment and the conservation of local communities and cultures.

Travelife Gold Certification

The Travelife Gold Certification is awarded to resorts commited to sustainability through protecting culture and traditions, supporting local people and preserving the environment.

Year won: 2015

TAG Approved®

Secrets Capri Riviera Cancun is TAG Approved® - Gay Friendly Hotels and Attractions Worldwide.

 

Quality Assurance Award

Secrets Riviera Cancun earned the 2018 Quality Assurance Award for outstanding service to Delta Vacations customers. The resort has demonstrated extemporary operational consistency and top-notch standards for Delta Vacations.

Year won: 2018

Experts' Choice Award

Secrets Capri was awarded the Experts’ Choice Award by TripExpert based on 1M+ reviews from 85 different publications, the award recognizes the best hotels around the world.

Year won: 2018

TripExpert’s Best of Playa del Carmen

Secrets Capri won TripExpert’s Best of Playa del Carmen based on reviewers who agree that it is an outstanding choice for accommodation in Playa del Carmen.

Year won: 2018

MLT Vacations Quality Assurance Award

The MLT Vacations Quality Assurance Award recognizes select hotels in the US, Mexico, Caribbean and Europe for outstanding quality, customer service and product delivery. 

Years won: 2012-2014