Awards & Certifications

Secrets The Vine Cancun has received some of the most prestigious travel awards in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.

AAA Four Diamond Award

The highly-prestigious AAA Four Diamond Award is given to resorts that meet and uphold high standards of overall quality, range of facilities and level of services offered on property, based on rigorous AAA standards. 

Years won: 2013-2018

Crystal Apple Award

The Apple Vacations Crystal Apple Awards are among the most coveted honors in the travel industry, chosen by Apple Vacationers who complete our Vacation Satisfaction Questionnaires. Secrets The Vine received the Crystal Apple Award for Best Staff & Service in Mexico.

Year won: 2013, 2015

Golden Apple Award

Secrets The Vine received the Golden Apple award by earning exceptional ratings on Apple Vacation's Vacation Satisfaction Questionnaires, completed by Apple Vacationers upon their return home.

Year won: 2017

TripAdvisor Travelers' Choice Award

The TripAdvisor Travelers' Choice Awards are given to resorts based on the quantity and quality of millions of reviews gathered from TripAdvisor travelers over a 12-month period. 

Years won: 2015, 2017, 2018

TripAdvisor Certificate of Excellence

Secrets The Vine was awarded the TripAdvisor Certificate of Excellence as a qualifying resort listed on TripAdvisor that maintained a high overall user rating and a high volume of recent and quality reviews.

Years won: 2015-2018

TripAdvisor Top 25 All-Inclusive Resorts - Mexico

Secrets The Vine Cancun was rated #9 in the list of Top 25 All-Inclusive Resorts in Mexico by TripAdvisor.

Years won: 2015-2016

Condé Nast Traveler Readers' Choice Award

The Condé Nast Traveler Reader's Choice Awards are chosen based on average traveler survey ratings in the following criteria: rooms, service, location, food/dining, design, activities/facilities, and value. 

Years won: 2014-2016

RCI Gold Crown Resort®

The RCI Gold Crown Resort® award designates resorts that have met or exceeded the highest RCI standards in an evaluation of resort facilities, amenities and services. 

Years won: 2013-2015

RCI Premier Plus All Inclusive Award

Secrets The Vine Cancun received this designation based on the global quality and service awards to recognize RCI all-inclusive affiliated resorts which provide an exceptional level of service, including the RCI Gold Crown Resort award, AAA Four or Five Diamond award, 4.5 or higher in TripAdvisor ratings, etc.

Year won: 2015

RCI Excellence in Service

Secrets The Vine Cancun received this award due to its high level of quality in customer service, as evaluated by RCI, one of the largest timeshare organizations in the world and a proud partner of the Unlimited Vacation Club by AMResorts.

Travelife Gold Certification

The Travelife Gold Certification is awarded to resorts committed to sustainability through protecting culture and traditions, supporting local people and preserving the environment. 

TAG Approved®

Secrets The Vine Cancun is TAG Approved® - Gay Friendly Hotels and Attractions Worldwide.

Quality Assurance Award

Secrets The Vine earned the 2018 Quality Assurance Award for outstanding service to Delta Vacations customers. The resort has demonstrated extemporary operational consistency and top-notch standards for Delta Vacations.

Year won: 2018

Experts' Choice Award

Secrets The Vine was awarded the Experts’ Choice Award by TripExpert based on 1M+ reviews from 85 different publications, the award recognizes the best hotels around the world.

Year won: 2018

Experts' Choice Award

Secrets The Vine won TripExpert’s Best of Cancun based on reviewers who agree that it is an outstanding choice for accommodation in Cancun.

Year won: 2018

Hotels.com Loved by Guests

Secrets The Vine won Hotels.com’s Loved by Guests - All Inclusive by gathering exceptional ratings of 4.5 or higher (out of 5) from Hotels.com customers that have stayed at the resort.

Years won: 2017-2018

Best of +VIP Access Award

The Best of +VIP Access Award is given to the top hotels around the world as chosen by Expedia+ members. This award is based on a resort's high customer satisfaction scores and overall popularity with the elite Expedia+ members. 

Year won: 2014

U.S. News & World Report's Best Hotels

Recognized as one of the Best Hotels in Cancun by U.S. News & World Report using an unbiased methodology centered on three components: reputation among professional travel experts, guest reviews and hotel class ratings. 

Year won: 2014

MLT Vacations Quality Assurance Award

The MLT Vacations Quality Assurance Award recognizes select hotels in the US, Mexico, Caribbean and Europe for outstanding quality, customer service and product delivery. 

Years won: 2013, 2014

TravelAge West WAVE Award

Secrets The Vine Cancun has earned the widely-acknowledged TravelAge West WAVE Award for Best New Resort or Major Renovation in Mexico. Secrets The Vine was chosen for this prestigious honor by an online community of thousands of travel agents.

Year won: 2013

Expedia Insiders’ Select

The Expedia Insiders' Select list is an annual award recognizing the very best hotels and resorts worldwide, as judged by the experiences of Expedia customers. 

Years won: 2013