Awards & Certifications

Secrets Akumal Riviera Maya has received some of the most prestigious travel awards in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.

Tripadvisor Travelers’ Choice Best of the Best

Best of the Best is Tripadvisor’s highest recognition and is presented annually to those businesses who earn excellent reviews from travelers. Resorts given this honor are in the top 1% of hospitality properties worldwide.

Akumal has won in 4 categories: Best Service in Mexico, Luxury in Mexico, Romance in Mexico and Top Resort in Mexico

Safe Travels

WTTC Safe Travels Stamp of Approval

All AMResorts® branded properties across Mexico, the Caribbean, Panama, Curacao, St. Martin, and the Dominican Republic have achieved the specialized designation from the WTTC. These defined protocols signify the highest standard in health and hygiene, which provides additional confidence and peace of mind our valued guests.

U.S. News & World Report – Best Hotels in Mexico

Secrets Akumal Riviera Maya was listed in the top 10% of all ranked luxury hotels in Mexico and recieved a gold badge for this honor. U.S. News & World Report ranks the best hotels by taking into account reputation among professional travel experts, guest reviews and hotel class ratings.

Year won: 2020

AAA Best of Housekeeping Award

Secrets Akumal Riviera Maya has been recognized with the AAA Inspector’s Best of Housekeeping award, granted to AAA Inspected & Approved hotels throughout the United States, Canada, Mexico and the Caribbean for earning the highest possible cleanliness and condition scores.

Year won: 2019

AAA Four Diamond Award

The highly-prestigious AAA Four Diamond Award is given to resorts that meet and uphold high standards of overall quality, range of facilities and level of services offered on property, based on rigorous AAA standards.

Years won: 2017-2019

HolidayCheck Award

Secrets Akumal Riviera Maya recieved the HolidayCheck Award for qualifying as one of the 10 most popular hotels in Mexico with a 5.8/6 rating.

Year won: 2019

Golden Apple Award

Secrets Akumal Riviera Maya received the Golden Apple Award for exceptional ratings on Apple Vacations satisfaction questionnaires completed by Apple Vacationers upon their return home. 

Year won: 2017

Noble Beach Prize Winner

Secrets Akumal Riviera Maya was awarded the Noble Beach Prize – The Bath Luxe DE Luxe and The Dreamiest "I Do" by Cheap Caribbean. The selection was made by internal judges at Cheap Caribbean and by external "travel-savvy" judges.

Year won: 2016 & 2020

Gold Travvy Award

Secrets Akumal Riviera Maya was awarded with one gold Travvy Award for Best Luxury Hotel/Resort, which recognizes outstanding achievement in the industry.

Year won: 2017

TripAdvisor Certificate of Excellence

Secrets Akumal Riviera Maya has received the TripAdvisor Certificate of Excellence. The award is a testament to the resort's outstanding customer experiences. 

Year won: 2017-2019

Rainforest Alliance Certified

Secrets Akumal Riviera Maya has achieved significant and measurable sustainability milestones and has received the Rainforest Alliance CertifiedTM mark. The requirements for certification are aligned with the Global Sustainable Tourism Criteria. This certification assures the commitment of Secrets Akumal to reduce the impact of its activities on the planet and local communities

RCI Gold Crown Resort®

The RCI Gold Crown Resort® award designates resorts that have met or exceeded the highest RCI standards in an evaluation of resort facilities, amenities and services. 

Years won: 2017, 2018


Travelife Gold Sustainability in tourism

Travelife Gold Certification

The Travelife Gold Certification is awarded to resorts committed to sustainability through protecting culture and traditions, supporting local people and preserving the environment.

Year won: 2017

Quality Assurance Award

Secrets Akumal Riviera Maya earned the 2018 Quality Assurance Award for outstanding service to Delta Vacations customers. The resort has demonstrated extemporary operational consistency and top-notch standards for Delta Vacations.

Year won: 2018 Top 100 All Inclusive - Adults Only

Secrets Akumal Riviera Maya has been awarded's Top 100 All Inclusive - Adults Only in recognition of a high score of 4.6 as rated by customers. 

Year won: 2018

Customer Excellence Award

Secrets Akumal Riviera Maya has been awarded British Airways Holidays' Customer Excellence Award in recognition of consistently high Revoo score as rated by customers. 

Year won: 2017

Sunny Heart Nominee

With the nomination for the Sunny Heart 2017, the guests and travel agencies of the Thomas Cook Group have chosen Secrets Akumal Riviera Maya as one of the best Thomas Cook holiday hotels in the category of "Africa, Caribbean & Latin America"

Year won: 2017