Traveler Information – Coronavirus (COVID-19)

Your safety and well-being are our highest priority. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. Please visit the links below for our latest resort openings, enhanced policies and general FAQs.

Coronavirus (COVID-19) Status

CleanComplete Verification™ Enhanced Quality, Safety and Hygiene Protocols

  We are Experiencing High Call Volumes and Extended Hold Times

If you are not traveling within the next 72-hours, please consider calling at a later time or complete and submit our online form.

Secrets Capri Riviera Cancun

Tucked away on 71 tropical, oceanfront acres in the romantic Riviera Maya, this AAA Four Diamond, all Preferred Club resort offers an Unlimited-Luxury® getaway for the experience-seeking traveler.

Enhanced quality, safety and hygiene protocols.